Frontier Airlines Help Pages

Frontier Airlines Help Pages is the best option when trying to contact Frontier Airlines customer service. You can contact via Frontier Airlines Customer FAQ, Forum, and Online Help.

Contact Frontier Airlines Help @ flyfrontier.com/contact-us

Navigate to https://www.flyfrontier.com/contact-us. If you have a problem with flight, reservation, click on this link or paste it into the search bar of your browser and hit enter to go to the page.

General Problems that Frontier Airlines Customers searching for

  • Reservation
  • Cancel Booking
  • Refund
  • Baggage Questions
  • Travel Insurance
  • Complaint

Contacting Frontier Airlines Help Pages

This is the official customer support page of Frontier Airlines, which contains different options for contacting them about a variety of issues.

If you are looking for Frontier Airline’s best customer help page or FAQ or forum, this is the best entry point.

If that doesn’t work, contact Frontier Airlines directly by calling their customer service number at 1 (602) 333-5925.

Frontier Airlines Frequently Asked Questions

Can I cancel my reservation?

All tickets are non-refundable unless the WORKS was purchased at the time of initial booking. All bookings are refundable within 24 hours of booking for flights over 7 days from departure.

How do I sign up for flight status email notification?

You will automatically receive flight status email updates regarding your flight!

What form of payment does Frontier accept?

Frontier Airlines currently accepts all major credit cards:

  • Mastercard
  • Visa
  • American Express
  • Discover

Frontier Airlines currently does not accept payment in the form of PayPal, Apple Pay, Google Pay, Samsung Pay, or Venmo.

How do I cancel my Frontier flight for free?

To cancel your reservation and retain the value of your ticket to be applied towards the purchase of a future ticket within 90 days of cancellation, please visit My Trip to manage your booking. The cancel fee will automatically be waived.

Other Ways to Contact Frontier Airlines

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Contact Frontier Airlines Through Email
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Frontier Airlines Customer Reviews

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Average rating:  
 6 reviews
 by peter on Frontier Airlines

I booked a flight with frontier because they were the most affordable option. I regret that decision. I had a flight with from costa
Rica to San Diego, CA. With a connection in Atlanta. My first flight was delayed and it caused me to miss my connecting flight. The frontier employee told me the next available flight was next day 24 hours away. They would not help with hotel voucher. Or any connections to avoid the long wait. The lack of support and help was a total let down. I showed up on time and had everything right on my side, but they did nothing to help me when their delay screwed up my itinerary. I ended up purchasing another ticket the next morning. Lost time and money. Would not use them again

 by Nelson A Perez on Frontier Airlines

Lost my luggage, then found it, sent to my house via Fed-Ex, received the luggage damaged with lost item ! then told Frontier Airline not responsible.
Chase Fed-Ex for damages and items missing, still waiting to get reimbursed
for the $55.00 charge I paid you !! for my luggage, was given $100.00 voucher that must be used to fly again WITH YOU !!! in 90 days !!!!!!!!!!!!! ARE YOU KIDDING !!!!!!!!!!!!!!!! YOU CAN'T EVEN SPELL CUSTOMER ASSISTANCE LET ALONE CUSTOMER RETENTION !!!!!!!!!!!!!!

 by Keyanna Williams on Frontier Airlines

I have 2 confirmation numbers T9J48M & NB3T2G. I booked these flights for my sons. They were flying home to Phoenix on Frontier and I was flying home to Phoenix on American Airlines. The gate had closed early. The gate was not supposed to had closed until 9:41AM. However, when my sons arrived to the gate at 9:38AM the gate was closed. The gate agents were gone and the airplane had already started backing away. I believe this was a full flight and my son’s seats were given away, then after giving away my son’s seats the gate was closed. And this is why the gate was closed early. I had to purchase 2 last minute tickets on American Airlines because of what Frontier Airline’s gate agent did. The gate agent did not return to the gate until 9:43AM. And when she did return she was unprofessional.